Technical Copywriter
Copywriting and Your B2B Online Marketing Strategy
While there are similarities between consumer copywriting and industrial
copywriting, there is one major difference:Technical people want technical information.
Engineers, managers, purchasing agents and other technical people place a higher value on complex product information than the average consumer."Did You Know That There's a Disconnect Between Information
Buyers Want and What Suppliers Offer?" Sometimes the hard truth hurts, but statistics don't lie. From Google's mouth to
your ears…
"Industrial Buyers Shopping on the Web, But Suppliers
May Be Missing the Sale," reads a ThomasNet-Google sponsored survey headline.
While an increasing number of industrial buyers are turning to the Internet and
bypassing traditional offline sources such as distributors' catalogues and sales
reps, these buyers are likely to find the information lacking. According to the
study:
- 70% of buyers expect to find detailed information on product applications and
uses, but only half of all sellers' sites (53%) provide it.
- 74% expect to find product prices, but only 23% of company Web sites offer them
- 67% want to see shipping information and costs, but fewer than 17% of
suppliers provide this with their sites
If your Web site does not provide the detailed, technically accurate
information that your core buying audience seeks, your greatest competition
isn't the gasket manufacturer across town. Your greatest competition is
the back button!
Technical Copywriter Accepts Challenge of B2B Web
Marketing
With the advent of the modern Internet in 1993, the industry has spawned
experts, gurus, charlatans and worse. How does a B2B internet marketer
choose someone he can trust when there're so many search engine
marketers clamoring for your attention and your dollars?
A copywriter who demonstrates an understanding of your business is the first
step.
Writing content both for search engines
and humans is the key to higher search engine rankings and more visitor
conversions. Depending on your audience, I'll combine technical copywriting
with keyword-rich copy so that you gain more targeted visitors who
convert to customers.
My Pledge To You:
I strive to be technically accurate. I know that industrial marketers sell
systems to solve specific problems. Your copy will describe what the product can
and cannot do.
I approach numbers with respect. A misplaced decimal makes a big difference to
a chemical engineer. All numbers used in industrial internet marketing materials
will be checked and double-checked by the writer and by the technical people on
the client side.
I use few words. Engineers and managers are busy people. In Strunk and White's
classic, The Elements of Style, they recommend that "every word tell."
I avoid
redundancies, wordy phrases and other poor stylistic habits that take up space
but add little meaning or clarity.
I simplify. I have the ability to explain complex concepts and synthesize
content into an understandable whole.
I talk to the end users to determine their needs. If you serve more than one
industry, this is crucial in distinguishing the unique needs of each market and
writing targeted content.
I include technical features with benefit-rich copy as "cause and effect"
statements to appeal to the widest range of industrial decision makers.
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